Woman got a severe reaction to cosmetic injection, “ignored” by the beauty provider

A woman in Auckland says she was unable to walk for several days after suffering an extreme reaction to cosmetic bone injections.

Twenty-five-year-old Becky Zhao received botulinum toxin injections – commonly known as botox – for slimmer legs, which she said gave her fever and “intense” pain.

She has since been ignored by the provider and is still in the dark about what went wrong, with the beauty salon refusing to prove her license to give injections, she said.

Becky Zhao is being checked by a GP after a cosmetic injection for slimmer legs made her unable to walk for three days.
Becky Zhao is being checked by a GP after a cosmetic injection for slimmer legs made her unable to walk for three days. (Becky Zhao / Included)

While lower doses are used for anti-wrinkle treatments, higher doses can be used to reduce muscle and have a slimming effect.

Ms Zhao said she was injected at Su Beauty Lab last Thursday and she was told it was performed by a nurse and that the salon had a doctor who supervised the practice.

A fever and “tearing” leg pain followed the injection, Ms. Zhao said. She was unable to walk for three days but said she was told the reactions were normal.

Zhao saw a general practitioner as the symptoms continued. A doctor form seen by Stuff showed an ACC accident during the operation / incident in the medical treatment had been logged.

Becky Zhao's calves were tagged while waiting for them to be injected with botulinum toxin.
Becky Zhao’s calves were tagged while waiting for them to be injected with botulinum toxin. (Becky Zhao / Included)

The doctor advised Ms. Zhao to find out what was being injected, so she requested the beauty salon’s doctor’s ID and product code for the botulinum toxin they were using, but they refused to release that information, she said.

“I want to know what they injected me with … what have you done to me?”

After trying to contact the clinic through the agent who had set up her appointment, she said she was told that the doctor’s information was “private” and that she should have asked for this before she was injected.

Mrs. Zhao was told that this message came from the person who injected her.

Wechat messages between the agent and Mrs. Zhao showed that she was told that the reactions were normal. Messages also showed that Ms. Zhao was first advised to take antibiotics but later advised to take panadol.

While she can walk now a week after the injection, Zhao said she can still feel pain in her legs.

Wife horrified after husband told her she should get botox
Lower doses of botulinum toxin are used for anti-wrinkle treatments, but higher doses can be used to reduce muscle and have a slimming effect. (iStock)
Auckland Council said Su Beauty Lab Limited was not authorized by the council for the manicure services it offered and it would investigate the company.

But the spokesman said botox injections fell outside the council’s jurisdiction.

The Auckland Council received 33 complaints about health and beauty providers operating without the correct licenses in 2019, and 23 complaints in 2020.

Meanwhile, Ms Zhao said she was frustrated by the lack of channels for compensation and was considering legal action.

“I have been hurt emotionally and physically and there is no one to help me … I do not know who to go to, do you expect me to just get hurt and silent?”

Ms. Zhao complained to the Health and Disability Commission (HDC) and a statement from the HDC to Stuff confirmed that an assessment is underway.

However, it said the complaint could be referred to a provider’s regulatory authority for further action.

This article was originally published on stuff.co.nz and republished with permission.

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